Hi, I’m Brian, Director of Product at Customer.io,
I’m looking for a Product Designer to join our team to help craft the future of Customer.io by taking the visual design of our interface to the next level. We want someone who, like us, takes pride in thoughtfully refining the many little design details that in combination produce exceptional usability and confidence for customers. Your strength is in the visual side of UI design—yet with our small nimble team, you’re eager to contribute across a full spectrum of experience design.
At Customer.io, design plays a central role in our product development process. Our product work is done by squads: small autonomous groups of product managers, engineers, and designers like you, focused on solving a customer problem. In addition to working on visual design across our app, you'll be an integral part of a squad focused on specific part of our product, helping to define and design the user experience.
What's Customer.io you may ask? We’re a globally distributed tech startup helping companies talk like people. Our customers are marketers, growth hackers, and engineers who are always dreaming up fresh ideas for how to be sincere and personal in their messages to customers. Unlike typical marketing platforms, we help businesses send meaningful messages based on what people do or don’t do when using a web or mobile app. We give our customers the superpower of sending and tracking phenomenal email, SMSs and push notifications. If you knew that already...amazing. If not, nice to meet you!
Sound like the next step in your career? Read on and apply!
P.S. Identify more as UX Designer? UI Designer? Don’t worry about it - let us know if you think this is the place for you.
Work at our head office in Portland, OR or anywhere in the world you want. We want to enable you to do your best work, and this is how we aim to do that:
Salary - We’re offering $90,000-$115,000 USD for this position, with flexibility for location and experience.
Equity - You'll own a piece of the company that you help create. You’ll be recognized for your
contributions by earning equity in the company.
Big Impact - Our team is small, but growing quickly. The work you do will materially impact how successful we are as a company.
Great Tools - Everyone in the company has an Apple computer and is given a budget for a motorized standing desk, Steelcase Leap office chair, external monitor, and anything else you'd like to get your job done.
Health Benefits - We pay 100% of your premiums for you and your family for medical, dental and vision and short and long-term disability.
Paid Parental & Medical Leave - Including adoption.
Retreats - We get our whole company together twice a year. We've had retreats in Barcelona, Romania, Hunter Mountain, Chicago, Iceland, and Portland, Oregon.
Vacation - Rest and recuperation are essential. We offer 4 weeks of paid vacation with flexibility for more.
At Customer.io, we’re committed to building a diverse environment and encourage minority applicants. So far, we have team members in France, Germany, Canada, Pakistan, India, Australia and all over the US. Our CEO and CTO grew up in Singapore and Arkansas respectively but met in New York City. Our company culture is always evolving; people from different backgrounds bring a valued perspective and thoughtfulness to the work that we do and the culture we foster.
Customer.io provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Customer.io complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Basically, we follow the law, but also like you for who you are!